Terms and Conditions

Welcome to SmartFlightFinder.com!

These Terms & Conditions outline the rules for using our Website. You must be at least 18 years old to conduct any transactions. By accessing and using this Website, you agree to comply with these Terms & Conditions, whether you make your purchase online, over the phone, via email, or through other means. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS AND CONDITIONS, PLEASE STOP USING THIS WEBSITE IMMEDIATELY.

General Terms of Use

Payment Completion: Services and offerings on our Website are accessible only after full payment is completed and cleared before your flight's departure.

Right to Cancel: SmartFlightFinder.com reserves the right to cancel any reservation before the departure date. If we do so, our only liability will be to refund the amount you paid for the ticket.

Service Changes: We may alter, modify, or discontinue any advertised service. We are not responsible for reimbursing additional expenses or consequential losses incurred by you or your group.

Modifications and Amendments: Only SmartFlightFinder.com has the authority to amend or waive any representation, description, or Terms stated here or any other terms of use concerning services booked. If we modify a booking after reservations are made, you can:

Accept the amended booking.

Accept an alternative booking offered by us. In neither case will we be liable for any damages, losses, or additional expenses incurred.

Liability Limitations: SmartFlightFinder.com is not liable for any accidents, deaths, personal injuries, illnesses, delays, higher expenses, or consequential damages caused by any misadventure or similar causes, including negligence.

Booking Responsibility: The total liability arising from any agreement under these terms shall not exceed the total amount paid or agreed to be paid for the booking, and shall not include any consequential damages or additional expenses.

Price Adjustments: Flight fares quoted on our Website are in USD or equivalent foreign currency. We reserve the right to adjust prices due to currency fluctuations, exchange rate changes, or fuel costs before departure. All such increases must be paid in full as they arise.

Travel Documents: It is your responsibility to ensure you possess all valid travel documents, such as passports and visas, until the end of your booking. Any issues with travel documents are your responsibility.

Insurance Premiums: The ticket cost does not cover insurance premiums. You are responsible for paying any such premiums.

Compliance with Laws: All booking programs and elements are subject to laws, rules, and regulations. SmartFlightFinder.com is not liable for any circumstances arising from such laws or acts of God.

Complaints: Any complaints regarding the booking must be submitted in writing within 21 days of the booking's conclusion. Complaints made after this period will not be entertained.

Flight Disruptions: We are not liable for reimbursement, compensation, or claims for reduced booking days or flight cancellations or re-routing due to reasons such as fog. Our cancellation charges/refund policy will apply.

Restrictions

Fraudulent Activity: If we detect fraudulent, abusive, or suspicious activity related to your account, we reserve the right to cancel any travel/service reservations and terminate any associated accounts. Legal action may be taken if necessary.

Proprietary Content: The content on our Website is proprietary to us or our affiliates or suppliers. You agree not to copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from SmartFlightFinder.com.

Prohibited Actions: You agree not to:

Use SmartFlightFinder.com or its content for any commercial purpose.

Make speculative, false, or fraudulent reservations.

Access, monitor, or copy any content or information using any robot, spider, scraper, or other automated means without our express written permission.

Violate the restrictions in any robot exclusion headers or bypass measures to limit access.

Impose an unreasonable load on our infrastructure.

Deep-link to any part of this Website without our express written permission.

"Frame," "mirror," or incorporate any part of this Website into any other website without prior authorization.

In Case of Dispute

Customer Satisfaction: We aim to resolve any disputes promptly. By transacting with us, you agree to give us the first opportunity to resolve any dispute or claim related to the Website, our representatives, services or products, representations, or our Privacy Policy.

Mediation: Disputes will be resolved through binding mediation rather than in court, except for individual claims in small claims court. Mediation will be conducted by the American Arbitration Association (AAA) under its rules.

Individual Basis: Proceedings will be conducted on an individual basis, not as a class, consolidated, or representative action.

Legal Framework: The Federal Arbitration Act and federal mediation law apply. A mediation decision can be confirmed by any competent court.

SmartFlightFinder.com Fees

Service Fees: In addition to airline and travel supplier fees, we may charge a service fee. These fees are non-refundable and are charged per person or per ticket.

Total Price: You will only be required to pay the final quoted amount. Government-imposed taxes and fees are subject to change without notice.

Refunds: Most air tickets sold through SmartFlightFinder.com are non-refundable. Refunds, if applicable, will only be credited if our associated Travel Suppliers' fare rules allow for cancellation and refunds.

Special Services: Available upon request and subject to each air carrier’s review and approval.

Fee Changes: Service fee charges are subject to change without notice. Always check the final price carefully.

All rights not expressly granted in these Terms & Conditions are reserved by SmartFlightFinder.com.